Contents

About the guides

Documentation conventions

Software, firmware and manual versions

Sending feedback

Release 2.0.0 (August 15, 2017)

Features and Enhancements

nTouch 180 Kiosk2Go support

Support for nTouch 180HD

Support for Kiosk 180HD

Project templates

Device tree filtering

Flyoff tree filtering

Media tab filtering

Device tree expand and collapse functions

Device tree quick assignments

Simplified device tree layout

Diagnostic utilities now included with NWare

Kiosk2Go log out button

Kiosk2Go help button

Kiosk2Go transparent polygon support

Kiosk2Go performance enhancements

Utility frame tabs can be reordered

Grid and snap features

Grid and snap behavior

Media tab improvements

Utility frame properties tab

Toolbar icon size selection

Toolbar customization

NWare++ personality

Device tree color-coding

Automatic project file backup

1204 - Newer NIO-8 AEC cards were not recognized in NIONs running 1.7.2

Previous releases - part 1

Release 1.7.2 (March 27, 2015)

Support for D1V and D4S devices

The value selected on a fader can be displayed as a moving tooltip

The appearance of combo boxes can be customized

Clearer decoration options for knob controls

A background color can be specified for the area surrounding a Kiosk2Go device in the browser

The scale of images used for slider handles can now be controlled

Options for controlling dialog appearance

Custom help and close buttons on dialogs

Context sensitive help using an external topic file

User no longer has to select a device twice when connecting to Kiosk2Go

Meter gain labels can be specified as part of control properties

Clean Project feature now removes compiled files

Simplified licensing system

893 - Tapping a list control repeatedly can cause the browser to crash on the iPad

650 - Pages containing lots of knob controls take a long time to display

642 - An image control on top of a string control prevents the string control from working

266 - Foreign language characters are corrupted by NWare

412 - Global preset does not enforce system mute on restart of NioNode

648 - Role resets if you specify COM ports 3 or 4 for a Comms Processor device

718 - Deploy fails when project contains a NION, nTouch 180 and Wave File Player

795 - LED generic controls did not display colors correctly

793 - Transparent polygon button did not open a dialog

466 - Slave controls could be gestured

800 - Meter-tricolor generic controls did not display correctly

824 - Radio buttons did not work correctly

841 - Buttons not displayed on Kiosk2Go page

929 - Version mismatch warning displayed for empty project

845 - NION was susceptible to the Bash Shellshock security bug

846 - Web crawlers could start NION diagnostics

Release 1.7.1 (July 23, 2014)

Controls support skinning

Linking Kiosk2Go devices together

SVG image format now supported

Shortcuts start Kiosk2Go full screen

Media tab display improved

Smoother control movement

266 - Foreign language characters are corrupted by NWare

412 - Global preset does not enforce system mute on restart of NioNode

648 - Role resets if you specify COM ports 3 or 4 for a Comms Processor device

706 - You could not delete control aliases that had been assigned automatically in a single operation

738 - Basic subchannel mapping on the CAB 8n device did not work

717 - The CPU activity increased regularly

739 - Communications to the CAB 8n were lost randomly

740 - Serial port did not work correctly in half duplex (RS-485) mode

Release 1.7.0b (July 23, 2014)

Browser bookmarks can log on automatically

Control aliases can be removed from controls in a single operation

Manually assigned alias names can be exported

Meter plugins have optimized DSP design

266 - Foreign language characters are corrupted by NWare

412 - Global preset does not enforce system mute on restart of NioNode

648 - Role resets if you specify COM ports 3 or 4 for a Comms Processor device

706 - You could not delete control aliases that had been assigned automatically in a single operation

738 - Basic subchannel mapping on the CAB 8n device did not work

717 - The CPU activity increased regularly

739 - Communications to the CAB 8n were lost randomly

740 - Serial port did not work correctly in half duplex (RS-485) mode

Release 1.7.0a (January 16, 2014)

Help and page button size now selectable

266 - Foreign language characters are corrupted by NWare

412 - Global preset does not enforce system mute on restart of NioNode

648 - Role resets if you specify COM ports 3 or 4 for a Comms Processor device

706 - You cannot delete control aliases that have been assigned automatically

681 - Gain labels were not drawn correctly when meter orientation changed

682 - Label text on 2D crosshair generic controls was chopped off

698 - Crest amplifier devices were not working

Release 1.7.0 (November 29, 2013)

nTouch 180 and nControl

Project control via the serial ports

Project file now automatically saved to target node on deployment

Configuration options for both NioNode serial ports

266 - Foreign language characters are corrupted by NWare

412 - Global preset does not enforce system mute on restart of NioNode

648 - Role resets if you specify COM ports 3 or 4 for a Comms Processor device

588 - CKi amplifier VU meters showed incorrect readings

600 - RATC only returned the result of the last command in a sequence

474 - JL Cooper Fader device caused the NION to crash

Release 1.6.6d (March 31, 2014)

716 - XDAB communications failure

266 - Foreign language characters are corrupted by NWare

Release 1.6.6c (November 6, 2013)

593 - Comms Processor did not process certain characters correctly

266 - Foreign language characters are corrupted by NWare

Release 1.6.6b (August 7, 2013)

Core dump produced automatically when a crash occurs

888 - PIOND crashed ramdomly

889 - NWare redeploy hung when multiple RATC clients were connected to nControl

266 - Foreign language characters are corrupted by NWare

Release 1.6.6a (February 1, 2013)

Upgrading the nControl - important

6 and 10 Ethernet port versions now available

266 - Foreign language characters are corrupted by NWare

Release 1.6.6 (January 25, 2013)

JL Cooper Eclipse MXL device

JL Cooper Eclipse 24 device

Email Sender - Secure device

Input/output meters for Crest Ci amp devices

RTLM characteristic load display for Crest Ci amp devices

Default front panel page can be specified

Support for RATC2 RAW

869 - Crest Ci amp channel fault indicator not working properly

870 - nTouch 60 firmware upgrade failed

Multiple products

871 - NDP did not always discover all devices

266 - Foreign language characters are corrupted by NWare

Release 1.6.5 (September 7, 2012)

Upgrading the nControl and nTouch 180 - important

Manual setting of GPIO analog input range

Multiple products

832 - Foreign language characters caused NWare and NION crashes

837 - Dante DLM did not unmute at power up if muted at power down

824 - CAB 4n Dante sometimes produced noise on power up

426 - Schedule Generator showed settings twice

801 - CAB 8n device meters showed incorrect levels

825 - Block properties check boxes did not work correctly

826 - Pin Authentication device did not display code

835 - Snapshot device did not work with devices assigned to multiple NIONs

850 - Scheduler did not accept year value in required format

853 - Control wired devices did not work as expected

852 - NION CPU usage increased over time

689 - nControl Windows UI did not show correct IP address

266 - Foreign language characters are corrupted by NWare

Release 1.6.4c (June 25, 2012)

837 - Dante DLM does not unmute at power up if muted at power down

838 - Variable length packets caused reset problems

Release 1.6.4b (June 18, 2012)

nControl and nTouch 180

Project and log on settings must be specified in order to run Kiosk

Multiple products

827 - JL Cooper Eclipse MX device connection issue (new fix)

Release 1.6.4a (May 2, 2012)

NWare Mobile application

Support for static IP addresses

JL Cooper Eclipse MX device

Improved reliability of CAB 4n Dante connections

Muting of DLM card on start up

Muting of DLM card on start up

Dante firmware requirements

816 - Projects with lots of meters could cause performance issues on NION

822 - Peer control problem

Multiple products

827 - JL Cooper Eclipse MX device connection issue

828 - Serial connection issue to the JL Cooper Eclipse device

Release 1.6.4 (March 6, 2012)

Upgrading the nControl and nTouch 180 - important

Project settings for nTouch 180 can be set in web UI

AEC improvements

Audio Network Module status information enhanced

Copy and Paste now available in Kiosk

NWare version saved in project file

Live Python script handling

New PASHA protocol for legacy MediaMatrix devices

662 - Exporting a page with an nTouch 60 device stops the nTouch 60 working

724 - When CAB control interface not specified, error shown when deploying

727 - Third party firewalls may need configuration changes when running NWare

816 - Projects with lots of meters can cause performance issues on NION

817 - Specifying an AEC card for a NioNode without this card causes it to lock up

Multiple products

580 - Could not change settings in web UI using Google Chrome

726 - Could not specify default NWare page for display in Kiosk

768 - CAB 8n default conductor priority was incorrect

777 - No error message was displayed when Python editor could not be found

NWare Mobile application

805 - iPhone and iPad connectivity problems

736 - Unable to reboot or shut down NION after running Subnet Bridge role

790 - String could not be cleared using RATC controlSet command

800 - NION 4x4 card meter on LCD screen showed incorrect numbering

767 - CAB 8n required advanced subchannel mapping to be used

815 - CABs reset and disconnected randomly

770 - nTouch 180 Hardware tab included a Set button

756 - Controls were not appearing on nTouch 60 screen

Release 1.6.3 (August 5, 2011)

Support for CAB 8n

NWare Mobile application

Installing Apple Bonjour

Activation key no longer required when hosting NWare project

Equalizer devices now have larger gesturable area on frequency response graphs

nTouch 180 device updated

662 - Exporting a page with an nTouch 60 device stops the nTouch 60 working

724 - When CAB control interface not specified, error shown when deploying

726 - It is not possible to specify which exported page to display as the default in Kiosk

727 - Third party firewalls may need configuration changes when running NWare

767 - CAB 8n requires advanced subchannel mapping to be used

736 - Unable to reboot or shut down NION after running Subnet Bridge role

633 - Define Plugin menu option in device tree was sometimes grayed out

723 - NION and nControl web interfaces did not operate correctly in Google Chrome

741 - Serial port was not using raw output mode

Release 1.6.2a (May 17, 2011)

57 - Additional steps needed for non-admin users running NWare or Kiosk

633 - Define Plugin menu option in device tree is sometimes grayed out

662 - Exporting a page with an nTouch 60 device stops the nTouch 60 working

724 - When CAB control interface not specified, error shown when deploying

726 - It is not possible to specify which exported page to display as the default in Kiosk

727 - Third party firewalls may need configuration changes when running NWare

736 - Unable to reboot or shut down NION after running Subnet Bridge role

NION and nControl

723 - NION and nControl web interfaces do not operate correctly in Google Chrome

750 - Tweaked Gain Sharing Automixer plugin - various issues

Release 1.6.2 (May 5, 2011)

New Tally plugin

New Python libraries now included

Defaults for project properties changed to improve performance

Updates to the NioNode AEC card tab

Updates to NioNode AES card tab

Kiosk full screen option can now be specified in personality file

New button-left style Generic Control

Increased storage capacity for log files

NION web interface now shows network settings used when DHCP is selected

57 - Additional steps needed for non-admin users running NWare or Kiosk

633 - Define Plugin menu option in device tree is sometimes grayed out

662 - Exporting a page with an nTouch 60 device stops the nTouch 60 working

724 - When CAB control interface not specified, error shown when deploying

726 - It is not possible to specify which exported page to display as the default in Kiosk

727 - Third party firewalls may need configuration changes when running NWare

736 - Unable to reboot or shut down NION after running Subnet Bridge role

NION and nControl

723 - NION and nControl web interfaces do not operate correctly in Google Chrome

297 - Copy settings dialog box was displayed behind NWare window during install

428 - Schedule Generator ignored changes made when gesturing controls

648 - Output from Hard Limiter device was sometimes distorted

654 - Schedule Generator ignored changes to daily setting

656 - Schedule Generator displayed incorrect year setting

667 - Comms processor device documentation corrected

670 - Pause button removed from nControl Media Player device

677 - MediaMatrix Subnet Bridge did not function after redeploy

688 - Page groups could be created with illegal characters in their names

693 - NWare log included messages with unreadable characters

700 - Peer control problem

702 - RATC protocol documentation corrected

704 - Python PySNMP was not functioning correctly

714 - General UI issues in NWare

716 - Loading projects from slow drive caused an error to be displayed

717 - nControl log messages could not be viewed in NWare

636 - Data transmitted from AES card did not include correct header information

695 - AEC only cancelled the echo if the first return was within 12.5ms

698 - AEC slow convergence and non-linear processing problems

703 - MediaMatrix Subnet Bridge device caused NION to lock up on redeploy

734 - NION nE did not restart role after reboot

665 - nTouch 60 user appeared in nControl web UI

690 - Network data incorrectly displayed in nControl web interface

Release 1.6.1f (January 21, 2011)

New options for using the USB system recovery stick

New options for using the USB system recovery stick

57 - Additional steps needed for non-admin users running NWare or Kiosk

662 - Exporting a page with an nTouch 60 device stops the nTouch 60 working

684 - CAB GPIO and RS-485 functions were not working in legacy projects

686 - CAB Dante units went offline and then back online continuously

Release 1.6.1d (December 8, 2010)

JL Cooper Controls device now supports RS-422 serial connections

57 - Additional steps needed for non-admin users running NWare or Kiosk

662 - Exporting a page with an nTouch 60 device stops the nTouch 60 working

328 - Labeling of CAB GPIO ports incorrect

673 - CAB serial ports not configured properly for ControlMatrix

Release 1.6.1 (October 7, 2010)

Hosting of nTouch 60 projects

Firmware upgrades from within NWare

Optional nControl functionality

Support for nTouch 60

Support for nTouch 180

Support for NION nE

Support for CAB Dante

New settings for nControl redundancy system

New sample plugins

Important note - obsolete device messages

Synchronizing devices using an external clock source

Redundancy system

Python PySNMP support added

Activation key changes

345 - When you uninstall NWare, not all items associated with the installation are removed

379 - Could not uninstall via Control Panel under Windows Vista or Windows 7

551 - Network interface selection dialog box sometimes appeared behind NWare window

554 - Opening a new page when emulating caused NWare to crash

564 - The severity for time change log messages is now verbiage

623 - Problem opening and closing blocks when project contained a large number of meters

625 - Publisher cannot be verified warning was displayed

626 - Windows Firewall warnings were displayed

657 - Unit and System mute buttons did not mute outputs on NIO-4x4 card

57 - Additional steps needed for non-admin users running NWare or Kiosk

662 - Exporting a page with an nTouch 60 device stops the nTouch 60 working

Release 1.6.0 (April 9, 2010)

Release 1.5.3.A (November 16, 2009)

Release 1.5.3 (September 29, 2009)

Previous releases - part 2

Release 1.5.2 (August 3rd, 2009)

Release 1.5.1 (July 17, 2009)

Release 1.5.0 (January 20, 2009)

Release 1.4.4 (September 11, 2008)

Release 1.4.3 (September 5, 2008)

Release 1.4.2 (May 13, 2008)

Release 1.4.1 (February 4, 2008)

Features (introduced in version 1.4.0)

Release 1.4.0 (December 19, 2007)

Release 1.2.6 (July 9, 2007)

Outstanding issues

Release 1.2.5 (September 25, 2006)

Release 1.2.4 (July 24, 2006)

Release 1.2.3 (April 18, 2006)

Release 1.2.2 (April 13, 2006)

Release 1.2.1 (April 8, 2006)

Release 1.2 (March 9, 2006)

Release 1.1.3 (October 24, 2005)

Release 1.1.2 (October 17, 2005)

Release 1.1 (September 12, 2005)

NWare/NION General

Release 1.0 Patch 1

Release candidates and beta releases

Release 1.0 Release Candidate 1

Release Beta 12

Release Beta 11

Release Beta 10

Release Beta 6a

CAB 4n CobraNet Hardware Manual

Important safety instructions

Safety warnings

Before you start

Important network considerations

Warranty Registration

What's in the box?

Introduction to CAB 4n

Audio input and output modules

MM-AEC 4 (Discontinued)

Using a CAB 4n with a NION

Installing the CAB 4n

What you will need

CobraNet network connection

Configuration 1

Configuration 2

Audio connections

Serial connections

CAT 5e and CAT 6 connections

Crossover cables

Link connections

Setting the Hardware ID

What to do next

Appendix - Reference Information

Configurable general purpose ports (8 control pins)

NC and NO relays (4 sets)

GPIO pin assignment

GPIO connector pin-out table

Technical specifications

Technical Support

Warranty statement

CAB 4n Dante Hardware Manual

Important safety instructions

Safety warnings

Before you start

Important network considerations

Warranty Registration

What's in the box?

Introduction to CAB 4n

Audio input and output modules

MM-AEC 4 (Discontinued)

Using a CAB 4n with a NION

Installing the CAB 4n

What you will need

Dante network connection

Audio connections

CAT 5e and CAT 6 connections

What to do next

Appendix - Reference Information

Configurable general purpose ports (8 control pins)

NC and NO relays (4 sets)

GPIO pin assignment

GPIO connector pin-out table

Technical specifications

Technical Support

Warranty statement

CAB 8n Hardware Manual

Important safety instructions

Safety warnings

Before you start

Important network considerations

Warranty Registration

What's in the box?

Introduction to the CAB 8n

Installing the CAB 8n

What you will need

CobraNet network connection

Audio connections

Serial connections

CAT 5e and CAT 6 connections

Crossover cables

Operating modes and redundancy

Normal operating mode

Standalone mode

Master/slave mode

Setting the Hardware ID

Understanding gain structure

What to do next

Appendix - Reference Information

Serial communications

Configurable general purpose ports (8 control pins)

Contact closure circuits

High current power output

Technical specifications

Front panel LEDs

Technical Support

Warranty statement

CobraNet Networking Guide

Multicast traffic

Network Ports for the control network

Opening a port in Windows Firewall

Working with CobraNet

Bandwidth allocation

Supported CobraNet firmware

Using XDAB clusters with VLANs and CobraNet

Important concepts

Audio clock domain

Logical separation of the network

NIONs on CobraNet

Scenario 1 - Basic network

Scenario 2 - Network using VLAN

Scenario 3 - Network with VLAN and analog interconnects

Scenario 4 - Network with VLAN and digital interconnects

Scenario 5 - Network with an XDAB cluster (CobraNet)

Scenario 6 - Network with VLAN and XDAB

Scenario 7 - Network with VLAN and XDAB

Scenario 8 - Network with VLAN and two XDAB clusters

Scenario 9 - Network with VLAN and three XDAB clusters

Further examples

Worked example 1 - follow the clock

Worked example 2 - a bad configuration

Dante Networking Guide

Introducing Pandad

How Pandad works

Multicast traffic

Network Ports for the control network

Opening a port in Windows Firewall

Working with Dante

Traffic and switches

Bandwidth allocation

Using XDAB clusters with VLANs and Dante

Important concepts

Audio clock domain

Logical separation of the network

Scenario 1 - Basic network

Scenario 2 - Network using VLAN

Scenario 3 - Network with VLAN and analog interconnects

Scenario 4 - Network with VLAN and digital interconnects

D Series Hardware Manual

Important safety instructions

Safety warnings

Before you start

Warranty Registration

Important network considerations

What you will need

What's in the box?

Introduction to the D series

D1V front and rear panel

D4S front and rear panel

Installing and configuring the D series

Connecting up a D series panel

D Series cable pin outs

Setting the device ID for a panel

How panels operate

Assigning device IDs

Setting the DIP switches

Device ID chart (D1V and D4S)

Setting end of line (EOL) terminations

Specifying switch or trigger mode for buttons (D4S only)

Warranty statement

External Control User Guide

nControl / nTouch 180 devices and SNMP

NioNode web interface

nControl web interface

External Control

RATC1 and RATC2

Using multiple connector ports on the same NioNode

Controlling NWare controls

Specifying a control alias on control properties

Specifying a control alias using Inspector

Viewing NWare control aliases

Finding a control in a project using its alias

Finding the control alias definitions inside the NWare project file

Exporting control alias names into a CSV file

Removing automatically assigned control aliases

Configuration and testing

Using telnet with RATC

Allowing RATC to be used on a MediaMatrix node

Commands and Responses

Possible Error Messages

statusGet command

Possible Error Messages

controlGet command

Possible Error Messages

controlSet command

Possible Error Messages

controlList command

Possible error messages

changeGroupAddControl command

Possible error messages

changeGroupRemoveControl command

Possible error messages

changeGroupClear command

Possible error messages

changeGroupGet command

Possible error messages

RATC1 responses

RATC2 responses

RATC2 error responses

Commands in detail

Possible Error Messages

Possible error messages

statusGet command

Possible Error Messages

keepAlive command

Possible Error Messages

quietModeEnable command

Possible Error Messages

quietModeDisable command

Possible Error Messages

controlGet command

Possible Error Messages

controlSet command

Possible Error Messages

controlPositionSet command

Possible Error Messages

controlList Command

Possible Error Messages

changeGroupControlAdd command

Possible Error Messages

changeGroupControlRemove Command

Possible Error Messages

changeGroupGet Command

Possible Error Messages

changeGroupClear Command

Possible Error Messages

changeGroupSchedule Command

Possible Error Messages

Allowing PASHA to be used on a MediaMatrix node

Testing and debugging

Using MediaMatrix hardware

PASHA user IDs and control aliases

Message protocol

Getting and setting control values

Message protocol (boolean control)

Message protocol (gain control)

C-like message definition

Message structures quick chart

Serial Control Value to Device Control Value Tables

Control value to dB's of gain table: -100dB to +18.0dB type control

Control value to dB's of gain table: -100dB to +0.00dB type control

Control value to router input selection table: 1x1 router (on/off switch)

Control value to Router input selection table: 2x1 router

Control value to Router input selection table: 3x1 router

Control value to Router input selection table: 4x1 Router

Control value to Router input selection table: 8x1 Router

NioNode SNMP control

SNMP OIDs and MIB files

Enabling SNMP on the NioNode

Setting up the NWare SNMP project

Wiring NWare controls to SNMP flyoffs

Labeling controls and setting read/write attributes

Accessing exported NWare controls

Using a software tool to get and set values via SNMP

Installing the SNMP program and compiling the MIB file

Connecting the SNMP program to the NioNode

Getting and setting NWare control values

nControl Hardware Manual

Important safety instructions

Safety warnings

Before you start

Important network considerations

Power outage and surge protection

Warranty Registration

Introduction to nControl

Installing the nControl

DHCP versus static IP

Installation procedure

Installing multiple AudioScience cards

Setting up the nControl unit

Using the Windows interface

Specifying the basic network settings

Specifying settings for running Kiosk

Starting Kiosk manually

Changing the display resolution

Specifying advanced system configuration settings

Making a new time zone available for selection

Configuring the RAID storage system

Displaying the nControl status window

Displaying the Command Prompt window

Using the web interface

Starting the web interface

Recording the activation key

Specifying the network settings

Rear network ports

Setting the IP address

Using DHCP to assign an IP address automatically

Using a static IP address

Specifying a name for the nControl unit

Interfacing with a CAB device

Specifying an IP address for connecting to other network devices

Setting the time and date

Synchronization modes

Time zone compatibility

Setting up synchronization

Copying media files to the nControl unit

Adding a new user

Deleting a user

Specifying settings for running Kiosk

Managing the role

Setting up redundancy

Maintaining the nControl unit

Viewing hardware status information

Viewing firmware status information

Rebooting or shutting down the unit

Adding entries to the log manually

Restarting the ControlManager application

Updating the firmware

Recovering the nControl unit if it stops functioning

Using advanced recovery options

Appendix - Reference Information

Front panel connections

Rear panel connections

RS-232 serial port pin outs

Mechanical specifications

Technical Support

Warranty statement

nTouch 60 Hardware Manual

Important safety instructions

Safety warnings

Before you start

Important network considerations

Power outage and surge protection

Warranty Registration

What you will need

What's in the box?

Introduction to nTouch 60

nTouch 60 front panel

Infrastructure design considerations

NEMA electrical enclosures

Local power supply solution

Power over Ethernet solution

Installing the unit

Installation steps

Switching the unit on and specifying the network settings

Calibrating the screen

What to do next

Maintaining the nTouch 60

Displaying the maintenance menu using NDP

Warranty statement

nTouch 180 Hardware Manual

Important safety instructions

Safety warnings

Before you start

Important network considerations

Power outage and surge protection

Warranty Registration

Technical Support

Introduction to nTouch 180

nTouch 180 front panel

nTouch 180 rear

nTouch 180 side

Installing the unit

Before you start

Unpacking the nTouch 180

Physical installation

DHCP versus static IP

Connecting up the unit

Setting up the nTouch 180 unit

Using the touch screen interface

Switching the unit on and specifying the basic network settings

Specifying settings for running Kiosk

Starting Kiosk manually

Calibrating the screen

Setting the display timeout

Specifying advanced system configuration settings

Making a new time zone available for selection

Displaying the Command Prompt window

Using the web interface

Starting the web interface

Specifying the network settings

Setting the IP address

Using DHCP to assign an IP address automatically

Using a static IP address

Specifying a name for the nTouch 180 unit

Interfacing with a CAB device

Specifying an IP address for connecting to other network devices

Setting the time and date

Synchronization modes

Time zone compatibility

Setting up synchronization

Copying media files to the nTouch 180

Adding a new user

Deleting a user

Specifying settings for running Kiosk

Managing the role

Setting up redundancy

Maintaining the nTouch 180 unit

Viewing hardware status information

Viewing firmware status information

Rebooting or shutting down the unit

Adding entries to the log manually

Restarting the ControlManager application

Troubleshooting

Controls have turned yellow and do not function

The project does not load

Updating the firmware

Recovering the nTouch 180 unit if it stops functioning

Using advanced recovery options

Warranty statement

nWall Hardware Manual

Important safety instructions

Safety warnings

Before you start

Important network considerations

Warranty Registration

What you will need

What's in the box?

Introduction to nWall

Rear Panel Connections

Infrastructure design considerations

2-gang NEMA electrical enclosures

Providing power to nWall devices

Installing and connecting the nWall

Installing the nWall

Connecting audio devices to the nWall

Assigning an IP address using CobraNet Discovery

Assigning a bundle number using CobraNet Discovery

Assigning a bundle number using NWare

Setting up the nControl or nTouch 180

Setting the bundle number in NWare

Connecting to the nWall when you do not know the IP address

Replacing an nWall

Warranty statement

NION nE Quick Set-Up Guide

Important safety instructions

Safety warnings

Installation and configuration

What's in the box?

Applying power to the NION nE

Communications information

Configuring your PC for connecting to a NION nE

Specifying the IP address via the web browser

What to do next

Troubleshooting

Connecting to the NION nE via the serial port

Connecting to the NION nE via Telnet

Specifying a new IP address

Erasing the role via a terminal connection

NION CobraNet Hardware Manual

Important safety instructions

Safety warnings

Before you start

Important network considerations

Power outage and surge protection

Warranty Registration

What's in the box?

Introduction to NION

Network services

Installing the NION

What you will need

Test configuration

Configuring your PC for connecting to a NION nE

CobraNet network connection

Audio connections

CAT 5e and CAT 6 connections

Rotary encoder connection

Serial port connections

Setting up the NION

Configuration steps

Using the front panel

The front panel interface

Specifying a name

Setting the IP address for the control network

DHCP versus static IP

Using DHCP to assign an IP address automatically

Using a static IP address

Setting the IP address for the CobraNet network

Enabling or disabling network services

Configuring security

Enabling security

Locking the front panel

Disabling security

Changing the security combination

Understanding the system status page on the front panel

Adjusting the LCD backlight intensity and viewing angle

Viewing the audio meters for input and output cards

Using the web interface

Specifying the IP address via the web browser

Specifying a name

Setting the time and date

Synchronization modes

Setting up synchronization

Copying media files to the NION

Adding a new user

Deleting a user

Managing the role

Enabling or disabling network services

Specifying the function of the RS-232 serial port

Specifying the default page for the front panel

Updating the firmware

Using XDAB to share DSP resources

What to do next

Appendix - Troubleshooting

Cannot access NION using IP address or IP address is unknown

Using a direct serial connection to assign an IP address

Front panel LED indicators

Including debug messages in the log

The causes of HF2 errors

Case 1 - Hardware error

Case 2 - Firmware malfunction

Verification of the problem - all conditions will be present

The causes of firmware malfunction

Commonly used fault tolerant techniques for CobraNet networks

Low voltage warning

NION locking up or rebooting spuriously

Appendix - Connector ports

Configurable general purpose ports (16 control pins)

High current output ports (4 ports)

GPIO pin assignment

Serial communications

RS-232 serial port

RS-422/485 serial port in RS-422 mode

RS-422/485 serial port in RS-485 mode

Serial control protocols

Appendix - Technical specifications

Rear panel connections

Digital audio performance

AES card DIP switches

XDAB performance (NION n3, NION n6)

CobraNet performance

Mechanical specifications

Appendix - Reference Information

Architect's and engineer's specifications

Technical Support

Warranty statement

NION Dante Hardware Manual

Important safety instructions

Safety warnings

Before you start

Important network considerations

Power outage and surge protection

Warranty Registration

What's in the box?

Introduction to NION

Network services

Installing the NION

What you will need

Test configuration

Configuring your PC for connecting to a NION nE

Dante network connection

Audio connections

CAT 5e and CAT 6 connections

Rotary encoder connection

Serial port connections

Setting up the NION

Configuration steps

Using the front panel

The front panel interface

Specifying a name

Setting the IP address for the control network

DHCP versus static IP

Using DHCP to assign an IP address automatically

Using a static IP address

Dante network settings

Enabling or disabling network services

Configuring security

Enabling security

Locking the front panel

Disabling security

Changing the security combination

Understanding the system status page on the front panel

Adjusting the LCD backlight intensity and viewing angle

Viewing the audio meters for input and output cards

Using the web interface

Specifying the IP address via the web browser

Specifying a name

Setting the time and date

Synchronization modes

Setting up synchronization

Copying media files to the NION

Adding a new user

Deleting a user

Managing the role

Enabling or disabling network services

Specifying the function of the RS-232 serial port

Specifying the default page for the front panel

Updating the firmware

Using XDAB to share DSP resources

What to do next

Appendix - Troubleshooting

Cannot access NION using IP address or IP address is unknown

Using a direct serial connection to assign an IP address

Front panel LED indicators

Including debug messages in the log

Low voltage warning

NION locking up or rebooting spuriously

Appendix - Connector ports

Configurable general purpose ports (16 control pins)

High current output ports (4 ports)

GPIO pin assignment

Serial communications

RS-232 serial port

RS-422/485 serial port in RS-422 mode

RS-422/485 serial port in RS-485 mode

Serial control protocols

Appendix - Technical specifications

Rear panel connections

Digital audio performance

AES card DIP switches

XDAB performance (NION n3, NION n6)

Dante performance

Mechanical specifications

Appendix - Reference Information

Architect's and engineer's specifications

Technical Support

Warranty statement

NWare Device Reference

Crest Amplifier Stack

Device properties

Ci Amplifier (4 Channels / 8 Channels)

Device properties

Device properties

Audio Processing

Device properties

Slot x: 8o w/d (with dither)

Net Ctl <protocol>

Serial <protocol>

Device properties

Slot x: 8o w/d (with dither)

Net Ctl <protocol>

Serial <protocol>

Device properties

Expansion (I/O)

CAB 4n CobraNet

Device properties

Slot x: 4 Channel Line Input (black)

Slot x: 4 Channel Mic Input (green)

Slot x: 4 Channel Line Output (blue)

Slot x: 4 Channel AEC Input (orange)

Device properties

Slot x: 4 Channel Line Input (black)

Slot x: 4 Channel Mic Input (green)

Slot x: 4 Channel Line Output (blue)

Slot x: 4 Channel AEC Input (orange)

Device properties

Device properties

Human Interface

Device properties

Device properties

Device properties

Device properties

Device properties

Understanding the control surface

Station priority

Managing device connection limits

Filibuster mode

Using BGM inputs

Example PageMatrix GUI

Device Properties

Device Properties

Device Properties

Transmitted frequencies

Device Properties

Ambient Sensing Leveler (continuous sensing)

Ambient Sensing Leveler (gap sensing)

Automatic Gain Control

Device Properties

Compressor Limiter

Level response curve

Device Properties

Cross Fader - Moto Cross

Device Properties

Device Properties

Device Properties

Device Properties

Device properties

Gate (Zero-Crossing)

Device Properties

Device Properties

Device properties

Device Properties

Left-Right and Left-Center-Right Panner Controls

4 and 5-way Panner Controls and Indicators

Graphic Equalizer

Device Properties

Parametric Equalizer

Device properties

Parametric Equalizer Frequency Response

Feedback Ferret

Device Properties

High Shelf Equalizer

Device properties

Frequency Response

Device Properties

Low Shelf Equalizer

Device properties

Frequency Response

Tone Control Equalizer

Band Pass Filter

Band Pass Frequency Response

Device properties

Crossover Output Invert Recommendations

Butterworth Filter Type

Linkwitz-Riley Filter Type

Bessel Filter Type

Device Properties

Device Properties

Device Properties

Pink Noise Generator

Pink Noise Frequency Response

White Noise Generator

Device properties

Advanced properties

Meter - Bar (peak and RMS)

Device Properties

Meter - LED (signal presence)

Device properties

Mixer - Auto Gain Sharing

Inputs and outputs

Linking Gain-Sharing Automatic Mixers

Device Properties

Mixer - Auto Gated

Inputs and outputs

Device Properties

Device Properties

Device Properties

Device Properties

Device Properties

Device Properties

Wave File Players

Troubleshooting

Device properties

Wave File Recorders

Device properties

Device Properties

Device Properties

Comms Processor

Device properties

Device Properties

Device Properties

Counter Processor

Device Properties

Device Properties

Email Sender - Secure

Device properties

Generic Controls

Device Properties

Control Properties

Device Properties

Device properties

Inputs and Outputs

Preset - Global

Device properties

Preset - Snapshot

Device properties

Preset - Subdomain

Device properties

Python Script - Live

Device Properties

Python Script - Referenced

Control Scripter

Device properties

Schedule Generator

Device Properties

Device Properties

Device Properties

NWare User Guide

Example network set up

Third party control systems

Finding out more

Installing NWare and Kiosk

Before you start

NWare minimum operating system requirements

Kiosk minimum operating system requirements

User privileges

Software, firmware and manual versions

Installing hardware devices

NWare and Kiosk installers

Upgrading software and firmware in a running MediaMatrix system

Downloading the installation files

Running the NWare installer

Running the Kiosk installer

Copying settings from a previous installation of NWare

Allowing non-admin users to run NWare and Kiosk

Getting started

Loading a project

Saving a project

The NWare window

The device tree

nControl Devices

Graphic Elements & Blocks

The design frame

Zooming and panning the display

Renaming a page

Displaying two pages simultaneously

Hiding pages from the display

Controlling access to pages in the design frame

The Remote Log tab

Working with devices

Moving, copying and duplicating objects

Aligning devices on the design page

Aligning devices

Packing devices

Showing and hiding the alignment grid

Controlling how objects snap to the grid

Setting the alignment grid origin

Changing the color of device blocks

Copying the style of a control to another control

Managing media files

Loading the media files into NWare

Renaming media files in the project

Deleting unused media files from the project

Exporting media files from the project

Adding hardware devices to your design

Adding a NioNode to your design

Adding the NioNode

Using an external clock source to synchronize devices on a CobraNet network

Understanding the AES card control surface when using an external clock

Adding a CAB 4n node to your design

Hardware and software devices

Adding the CobraNet CAB 4n

Adding the Dante CAB 4n

Setting the Hardware ID

Adding a CAB 8n node to your design

Hardware and software devices

Adding the CAB 8n

Setting the Hardware ID

Setting up the gain structure

Using a CAB 8n in standalone mode

Setting up redundancy

Adding an nWall node to your design

Understanding how IP addresses and bundle numbers are used

Setting up the nControl or nTouch 180

Adding the nWall device to your NWare project

Connecting to the nWall when you do not know the IP address

Adding an iPad device to your design

Adding the iPad device

Understanding the layout of the device

Connecting the iPad to the NWare Mobile Display device

Adding an iPhone device to your design

Adding the iPhone device

Understanding the layout of the device

Connecting the iPhone to the NWare Mobile Display device

Adding an nControl node to your design

Activation keys

Switch port discovery

Understanding the redundancy system

A system with two peer units

A system with a primary unit and a backup unit

Adding the nControl node

Forcing a failover to the standby unit

Using Crest amplifiers in your design

Adding a CKi amplifier to your design

Adding a Ci amplifier to your design

Adding an amplifier stack to your design

Monitoring Crest amplifiers

Speaker tone sensing

Real time load monitoring

Combining STS and RTLM

Adding an XControl LCD device to your design

Adding the XControl LCD node

Adding an nTouch 180 node to your design

Understanding the redundancy system

A system with two peer units

A system with a primary unit and a backup unit

Adding the nTouch 180 node

Forcing a failover to the standby unit

Adding an nTouch 60 node to your design

Compatibility with NWare 1.6.2a

Adding the nTouch 60 node

Understanding the layout of the device

Connecting NWare to the nTouch 60 unit

Using the knob controls to store values

Sizing the screen design area to match the physical display area

Recommendations for arranging and sizing controls

Routing audio between devices

Wiring DSP devices together using flyoffs

Creating a flyoff

Renaming a flyoff

Naming a group of flyoffs automatically

Finding a flyoff

Routing audio to and from NioNode audio cards

Routing audio on CobraNet networks

Routing audio via a NioNode

Routing audio via a CAB 4n

Routing audio via a CAB 8n

Routing audio via an nControl AudioScience card

The nControl device settings

Transmit settings

Receive settings

Routing audio via an nWall

Routing audio on Dante networks

Routing audio via a CAB 4n

Using the signal probe to check connections in a project

Monitoring audio in your design using your PC sound card

Deploying and emulating projects

Deploying a project

Understanding the compilation report

Interpreting the delay report

Minimizing delay

Automatic signal delay compensation

Internal latencies and alignment

Emulating a project without hardware

Connecting to the current project

Specifying a preferred user for connecting to projects

Disconnecting from a project

Uploading a project to NWare and connecting to it

Specifying values for device controls

Troubleshooting

Adding more advanced features to your design

Control devices

Control Programming

Control Settings

Control Wiring and Groups

Control Processing

Using XDAB to share DSP resources

XDAB considerations

XDAB wiring rules

Setting conductor and XDAB priority

Adjusting the CobraNet Conductor and XDAB clock master priorities

Using echo cancellation in your design

Non-linear processing (NLP)

Echo span and latency

Echo return loss enhancement (ERLE)

Example MediaMatrix configurations

NWare project for scenario 1

NWare project for scenario 2

NWare project for scenario 3

Understanding the flyoffs for the NIO-AEC card

Storing and reusing devices using plugins

Creating a plugin

Adding devices from a plugin to your design

Modifying a plugin

Renaming or relocating a plugin

Renaming or relocating a folder in the Plugins tree

Deleting plugins

Importing and Exporting plugins

Using the Feedback Ferret to eliminate feedback in your design

Step 5: Panic Threshold

Step 6: Filter Reset

Step 8: What to do about Locked Filters

Using Ambient Sensing Levelers to ensure audio can be heard in a noisy venue

Setting up an Ambient sensing leveler with continuous sensing

Adding the Continuous sensing Ambient sensing leveler to your design and wiring it up

Calibrating and using the Ambient sensing leveler

Setting up a Gap ambient sensing leveler

Adding the Gap Ambient sensing leveler to your design and wiring it up

Using the Gap Ambient Sensing Leveler

All versions of the device

Additional steps for Gap Ambient Sensing Leveler

Linking NWare projects together

Adding a Project Link Server device

Wiring controls to the Project Link Server device

Adding a Project Link Client device

Wiring controls to the Project Link Client device

Running NWare in Kiosk mode

Preparing pages for display in Kiosk

Sizing pages to fit users' monitors

Exporting pages from an NWare project

Rules for determining the start page

Finding exported pages

Deleting a page group

Setting the preferences in user accounts

Starting Kiosk and selecting a project

Customizing Kiosk

Using command line options

Creating a new shortcut for NWare Kiosk

Logging on and loading a project automatically

Starting Kiosk in full screen mode

Using nware_kiosk.xml

Hiding the window border

Hiding the selection rectangle

Hiding the status window

Hiding the Command Prompt window

Hiding page tabs

Managing control gesturing

Using kiosk_preferences.xml

Showing or hiding tooltips (hover popups)

Using a personality file

Specifying the basic project settings

Hiding the password using hashing

Hiding the cursor

Starting Kiosk in full screen mode

Troubleshooting

No projects are listed on the Select Project dialog box when Kiosk starts

The project you want to use is not listed on the Select Project dialog box when Kiosk starts, but other projects are

I cannot see a particular page I expected to see in Kiosk

My user account does not allow me access to Kiosk

Setting up Kiosk2Go

Touch device browser support

Browser font support

Adding a Kiosk2Go Layout device

Understanding the layout of the device

Adding controls to the Kiosk2Go Layout device

Adding a background color to the Kiosk2Go device

NWare controls supported by Kiosk2Go

Adding a combo box with page links

Skinning controls to improve their appearance

Control graphics

Specifying the control graphics

Customizing the appearance of a combo box

Displaying the value of a fader as a tooltip

How control aliases are used in Kiosk2Go

Adding context sensitive help to a Kiosk2Go control

Adding help text directly to a control

Adding help text using a topic file

Checking your help text appears in Kiosk2Go

Adding a custom help button

Adding a logout button

Setting up the MediaMatrix node for Kiosk2Go

Setting up user access for Kiosk2Go

Displaying an image when the connection to the project is lost

Testing the Kiosk2Go project in a browser

Using controls in Kiosk2Go

Using dialogs to interact with the user

Using custom help and close buttons on dialogs

Linking Kiosk2Go devices together

Creating a browser bookmark to automatically log on to Kiosk2Go

Creating a shortcut to start Kiosk2Go full screen

Administering NWare

Choosing a PC network card

Starting NWare in full screen mode

Showing and hiding tooltips (hover popups) on controls

Dealing with project compatibility issues

Finding out of date and obsolete devices

Preparing the project files

Updating all the out of date devices

Replacing the obsolete devices

Copying the control surface settings between the old and new devices

Displaying object values using the Inspector

Administering nodes

Updating firmware on MediaMatrix devices

Using NDP to discover network devices and assign network settings

NDP command reference

Updating firmware on nTouch 60 nodes

Displaying log messages for a node

Gathering log files from MediaMatrix nodes using Lumberjack

Using the Carpenter utility to merge NION log files

Using Hex-O-Matic to convert values

Using SNMP Blaster to control MediaMatrix devices using SNMP

Appendix - Keyboard accelerators

Expression labeling

Pandad Administrator Guide

Introducing Pandad

How Pandad works

Linking instances of Pandad across subnets

Starting Pandad in Interactive Mode

Establishing and monitoring remote links

Setting up links manually

Setting up links automatically

Checking that instances of Pandad can communicate

Shutting down Pandad in Interactive Mode

Troubleshooting

How Pandad can stop functioning

Determining if Pandad has stopped functioning

Recovering Pandad after it has stopped functioning

How Pandad in Interactive Mode can stop functioning

Recovering Pandad in Interactive Mode after it has stopped functioning

Python Developer's Guide

What is Python?

Installing Python on your PC

Basic Python examples

Starting the Python shell

Printing hello world

Using basic variables

Creating an array and a dictionary and printing values

Looping through a predefined list

Looping using the xrange function

Getting started with Python in NWare

The NWare Live Python block

Building a simple Python example in NWare

Changing Python code while a project is running

Debugging Python scripts

An example with multiple input devices

Building an example that processes both inputs and outputs

Using alternative Python statements in the example

Original code with for loops

Replacement code with while loops

How different button types affect code execution

Using more advanced features

Controlling the execution of Python code

Using the state variable to store a value persistently

Storing and reusing values from Python code

Using threading to run scripts autonomously

Syntax and structure of a threaded script

Example threaded script - counter

Example threaded script - power up mute delay

Python reference

Predefined Variables

Input and output control functions

Threaded script functions

event.wait(timeout)

event.wait_input_change ([timeout])

event.wait_input_should_exit([timeout])

event.wait_should_exit(timeout)

Serial port control functions

serial_port.create

Support for Python modules

Modules (underscore _)

VCAT-HD Quick Set-Up Guide

Important safety instructions

Safety warnings

What is VCAT-HD?

What's in the box?

Installation and configuration

Installing the VCAT-HD devices

Reference information

VCAT-HD-T front and rear

VCAT-HD-R front and rear

Twisted pair cable connection

Warranty statement

VSC-51 Quick Set-Up Guide

Important safety instructions

Safety warnings

What is VSC-51?

What's in the box?

VSC-51 front and rear

Infrared remote control

Setting up the unit using the OSD

Specifying the picture parameters

Specifying the audio parameters

Specifying the system parameters

Viewing photos and playing audio via the USB port

Maintaining the unit

Updating the firmware

Troubleshooting

Reference information

Supported video formats

C-Video and S-Video input

Audio input/output

Communication protocols and command codes

Warranty statement

VSC-101 Quick Set-Up Guide

Important safety instructions

Safety warnings

What is VSC-101?

What's in the box?

VSC-101 front and rear

Infrared remote control

Setting up the unit using the OSD

Specifying the picture parameters

Specifying the audio parameters

Specifying the system parameters

Maintaining the unit

Updating the firmware

Troubleshooting

Reference information

Supported video formats

C-Video and S-Video input

Audio input/output

Switched (audio follows video) inputs

Non-switched (always on) inputs

Communication protocol and command codes

Warranty statement

VSC-101tn Quick Set-Up Guide

Important safety instructions

Safety warnings

What is VSC-101tn?

What's in the box?

VSC-101tn front and rear

Infrared remote control

Setting up the unit using the OSD

Specifying the picture parameters

Specifying the audio parameters

Specifying the system parameters

Controlling the VSC-101tn via TCP/IP

Specifying the TCP/IP settings

Sending commands to the VSC-101tn via Telnet

Controlling third party devices

Maintaining the unit

Updating the firmware

Troubleshooting

Reference information

Supported video formats

C-Video and S-Video input

Audio input/output

Switched (audio follows video) inputs

Non-switched (always on) inputs

Communication protocol and command codes

Warranty statement

xControl LCD Hardware Manual

Important safety instructions

Safety warnings

Before you start

Power outage and surge protection

Warranty Registration

What you will need

What's in the box?

Introduction to xControl LCD

xControl LCD front panel

xControl LCD rear

Infrastructure design considerations

NEMA electrical enclosures

Single xControl LCD set up

Daisy-chained xControl LCD set up

Daisy-chained setup with more than 16 units

EIA-485 cable length limitations

Installing the unit

Preparing the EIA-485 cables

Installation steps

Setting up the unit using the on screen menus

Displaying the setup menu

Setting the unit base code

Setting the inactivity timer

Setting the logout timer

Adding or deleting a user passcode

Setting the backlight level

Displaying the firmware version and copyright information

Logging off and returning to the logo screen

Using the xControl LCD once it has been installed

Using the front panel buttons to change settings

Warranty statement

Glossary of Terms

auto-negotiation

broadcast addressing

category 5 cable (CAT5)

CobraNet device

CobraNet Discovery (DISCO)

crossover cable

duplex - full and half

Gigabit Ethernet

link aggregation

media converter

multicast addressing

multicast bundle

multimode fiber

network diameter

network topology

Power over Ethernet

single mode fiber

spanning tree protocol

unicast addressing

unregulated traffic