Troubleshooting

This section contains descriptions of some problems you could run into while using Kiosk, and some suggested solutions.

No projects are listed on the Select Project dialog box when Kiosk starts

Pandad has crashed.

When Pandad stops functioning, it can be recovered without shutting down NWare.

To recover Pandad after it has stopped functioning

1. On the control computer, press CTRL+ALT+DEL to open Windows Task Manager.
2. Click the Processes tab.
3. In the Image Name column, click pandad.exe.

   Tip: You can click on the column header to sort all entries alphabetically.

4. Click End Process to close pandad.exe.
5. Close or minimize Task Manager.
6. Open Windows Explorer, then navigate to the root of the version of NWare you are using (the root is where you find NWare.exe).
7. Double-click pandad.exe to start Pandad in Interactive Mode.

   A Command Prompt window will open.

8. Open Windows Task Manager and check that pandad.exe is listed.
9. Open NWare and check that all the nodes are listed on the Remote Log tab.

   It may take a few seconds for the nodes to appear in the list.

If a deploy operation or upload and connect operation was interrupted when Pandad stopped working, it will now continue.