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Firmware on nTouch 180 units can be updated using two methods: using NWare or via a USB stick inserted directly into the unit.
Most releases of firmware can be installed using NWare, but occasionally, an upgrade using a USB stick must also be performed. Check the Release Notes for the version of firmware you are installing before you begin.
Note: If you are upgrading to a new major version of the firmware, it is important to check whether the major version on which the new release is based requires a USB stick upgrade. For example, if you are moving from 1.6.3 to 1.6.4b and 1.6.4 requires a USB stick upgrade, you must perform the USB stick upgrade in addition to the upgrade to 1.6.4b via NWare.
For information on updating firmware using NWare, see Updating firmware on MediaMatrix devices in the NWare User Guide.
If you need to upgrade the firmware using a USB stick, Contact MediaMatrix Technical Support. They will provide you with the files you need to install on the stick and explain the procedure. If you already have a USB stick, information on the upgrade procedure can be found in the ReadMe.txt file on the stick.
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See also Viewing hardware status information Viewing firmware status information Rebooting or shutting down the unit Adding entries to the log manually Restarting the ControlManager application |