Updating the firmware

You can update the firmware on the VSC-51 using a flash disk inserted into the USB port at the front. MediaMatrix Technical Support will provide you with the files you need to install on the flash drive and explain the procedure.

To update the firmware

1. Copy the new firmware file to the main (root) directory of a USB flash disk.
2. Connect the VSC-51 to a video monitor via the HDMI output.
3. Plug the USB flash disk into the VSC-51 USB port.
4. Press and hold the MENU button for 15 seconds or until the update menu appears on the video monitor.

   The VSC-51 will automatically find and install the new firmware from USB flash disk.

5. After the update is finished, reboot and send the command 0617% to the RS-232 serial port to restore the unit to factory settings.
6. Reboot once again to finish the process.

   Tip: If sending the RS-232 command to restore factory settings is unsuccessful, change the output baud rate to 115200 and try again. Remember to return the unit to the normal serial communication settings: RS-232, baud rate: 9600, data bit: 8, stop bit: 1, parity: none.