Microphones remaining offline after QHost reboot

Hi Garry,

One thought I had; with the Servers Started have you tried a 'sin' command from a shell with no arguments? This will give you a list of all the running processes on the system,it will be interesting to see what state QNX reports the CA485 Server,it should read 'RECV blocked' I believe if all was well. As you are seeing no RX ACTIVITY from a 'sin ar' command there appears to be no 485 Heartbeat(or bad poll) from the CA485,when you execute a Page code from a PCU Device and the Q-Host shows the given PCU as online is there an ACK command visible for that address in Verbose mode? 
This maybe an Issue with the serial TX Mac address,what are the Hi,Mid and Lo values?
It would also be interesting to see if a PCU device behaves as expected when connected to a Com Port.

These two lines are Interesting:
ca485srv CABNW1   1   216   Ignoring type 0x4f sent by offline 7
ca485srv CABNW1   1   216   Sending who's there instead

Joe/Ivor have you(s) seen this before?

I don't think where looking at a cabling Issue as everything works fine when a page is executed and there are no missed polls when the PCU is active or is there?
Just to recap on how this issue came about what was the sequence of events in the system to get to the state it is in now?

Garry, the Q-Host has 2 Com Ports.(you will need a 485/232 converter).

With doing the 'sin' command I am trying to see what the CA485 Process is doing,if it is showing 'RECV blocked' then it is up to date and is waiting for some work, if it is in the 'READY' state then it is either running or isn't due to the processor running another process. So I'm wondering if there are other processes consuming all the CPU cycles due to higher Process priorities.

The TX Serial MAC Values reside within the CM Cab blocks, do a Ctrl&Q to display the sub device blocks then go into the Dynavar device and do another Ctrl&Q now you will see the Cab Peek Value table,there you will find the TX Mac values.
If you can swap the primary Q-Host with the in-active secondary Host and test it with the system.

Just out of curiosity, how did you verify this data?

The easiest way is to use the 'save' and 'restore' file options in the Setup/Files menu.  If the two Q-Hosts are already configured to be redundant, the secondary Q-Host should already have been kept 'in sync'... just stop the servers on the primary and start the servers on the secondary.

Yes, but only the UK!  ...just kidding.  When we saw this in the past, I think it was traced down to the 485 driver on the CAB behaving oddly... rebooting the CAB seemed to solve it.  Checking/upgrading the firmware version in the CABs may help.

Just been thinking about the suspect CAB issue....

Last night I turned off all network ports connected CAB8i's and CAB8o's to MM1/MM2, other than one racks worth of CAB8o's and CAB8i's.

And the Qhost still failed to recover these PCU microphones.

So i doubt we have a CAB issue.

I can and will isolate the rest of the CAB8's, leaving just 1 CAB8i and the CN DSP cards in MM1 and MM2 on the network. Then repeat the test.

Excellent, great work!

FYI, going by memory the CM CAB device has the dynavar device configured so that opening the device window resets all the data.  The CM should eventually reset that data.  In our installs, we usually disable the functionality that clears the data for ease of troubleshooting.  Let me know if you want more specific information on the settings and I'll look it up.

OK... no problem.  Looking into it, it's a lot simpler than I remembered...

1) Place a new CAB device in the MWare file (example - Devices/ControlMatrix/CAB/CAB Network 1/CAB 8i)
2) Open the CAB GUI and then double-click 'ControlMatrix RS-485 Settings'.
3) In Edit Mode, Select the 'Reset 485 port for ControlMatrix'.  Right-click, select 'Properties'
4) In the 'Control Object Properties' dialogue, click the 'Control' tab.
5) Deselect "Active press and release action when window is opened and closed".

This will prevent the Dynavar settings from clearing out (and loosing coms with the paging stations) when this window is opened and/or closed!

Now, you'll need to repeat the steps in one more place...

1) In the CAB's GUI, press CTL+Q to view the primitives and wiring.
2) Double Click the Dyna-Var(tm) block.
3) Repeat above steps 3-5 in this window.

Hope this helps!!