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Topic: Nion error (24V high or low)

12/8/2008 2:39:41    5859    error    piond/hardware_monitor    -24V high : measured -12.303838, expected -21.600000
12/8/2008 2:39:41    5858    error    piond/hardware_monitor    +24V low : measured 7.788064, expected 21.600000
12/8/2008 2:39:19    5853    note    mcp/monitor    system boot

Why?
How to fix it?

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Re: Nion error (24V high or low)

Well, I think you need to send it in for repair.

Based upon the fact that I have seen this very same issue before, I am going to guess that Q5 on your NION Mainboard exploded. Q5 is right next to the big yellow flyback transformer near the  front panel air intake vent.

Send the unit to your MediaMatrix repair center for them to fix. These SMT parts are a pain in the neck for the average guy to repair, you need to be set up for it and have the right parts.

Josh Millward
Burnt Orange Studios

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Re: Nion error (24V high or low)

MediaMatrix repair center?

I don't know...   Singapo

But, we've sended about nion3/CAB4N/PCU4/PCU2/CM-1......

nine months ago,  Now,  still not repair good for us ....


Ok, My question is:

How long time to repair it?  30 days? 100 days? .....

thx JoshM, if you can repair it, give me your address... Haa

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Re: Nion error (24V high or low)

Hi Pea&Vey&Q , I know you met problem, those units still are repairing in manufactory Meridian US and would be return to you in the near future. any problem please contact to ShangHai newway.

Thanks
Sam
AA China chief engineer

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Re: Nion error (24V high or low)

Hi Pea&Vey&Q-

It sounds like Sam has you taken care of in China.

The repair itself is a moderately quick fix, a couple of hours at the very most. All the time is tied up in shipping the unit from there to here. Of course, I'm sure if you would like to pay for air freight the turn around would be considerably faster.

-Josh

Josh Millward
Burnt Orange Studios

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Re: Nion error (24V high or low)

Hmm,
Sam & JoshM

I see,,,

How long shipping the unit from there to here?
How long air flighting the unit from there to here?

and  custom's PA system is running , if Nion3 or CAB4N or PCU2/4 change wrong and can't run in this system normal,  Please tell me How to do???    So we just tell custom the PA system can't run because we must wait shipping the unit from there to here or air flighting the unit from ther to here???

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Re: Nion error (24V high or low)

Hi Pea&Vey&Q-

I expect that you should follow Sam's advice to contact ShangHai newway.

They can most likely resolve your questions and they are considerably closer to you than I am!

wink

Josh Millward
Burnt Orange Studios

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Re: Nion error (24V high or low)

thx JoshM,

    Just let you know, we have sended CAB4N/PCU...  to ShangHai newway !!!

Yeh!!!, is ShangHai newway , Do you understand What I say???

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Re: Nion error (24V high or low)

Hi Pea&Vey&Q

all of the fixed box already returned to Shanghai newway , their staff would be contact to your guys.

Thanks

Sam

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Re: Nion error (24V high or low)

Hi,

"all of the fixed box already returned to Shanghai newway"


It's true?


Today, we just receive PCU, Not CAB4N.........


Why?